Industry West, a nationally recognized E-commerce furniture brand, has opened its first NYC location and is looking for an outstanding candidate to join the team as studio sales. The studio sales rep will be expected to take on all roles of the inner workings of the showroom and drive the overall business of the store with guidance from the studio manager.

The studio sales rep will be expected to:

  • Provide excellent customer service in the studio and on the phone;
  • Partner with studio manager to oversee studio sales team;
  • Process customer orders through the POS system;
  • Assist manager in showroom maintenance;
  • Assist manager in creating and planning store events;
  • Open and close the studio as directed by management using the prescribed policies and procedures;
  • Meet sales goals provided by the studio manager;
  • Coach team to meet sales goals provided by the studio manager;
  • Effectively communicate with commercial/trade customers;
  • Effectively communicate with residential customers and help style their spaces;
  • May also be asked to help with online customer service, including chat

Qualifications and Education Requirements

  • High School Diploma
  • College degree in design or sales related field preferred
  • Preferred Skills and Education
  • Experience with Mac
  • Experience with POS systems
  • Experience with Excel


  • Retail leadership experience – Preferred home furnishings experience
  • Sales experience with proven ability to meet sales goals
  • Design background strongly encouraged
  • Excellent Communication Skills

Physical Demands and Travel:

  • NYC based
  • No travel required

Industry West provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. In addition, Industry West will provide reasonable accommodations for qualified individuals with disabilities.

Candidates should email their resume and cover letter to