WE CAN'T WAIT TO CHAT

Whether you need help with an order, have questions about our trade program, or are. looking for design guidance, we're eager to chat with you. Your feedback and questions are always welcome, as we value every opportunity to talk with our customers.

HOW TO REACH OUR TEAM

Call

For questions and concerns, please call 800.382.9303. Our phone lines are open Monday through Friday from 9AM to 5PM Eastern.

Email

General Inquiries | info@industrywest.com
Trade Orders | trade@industrywest.com
Customer Service | support@industrywest.com

Press Inquiries

Press, marketing and collaboration inquiries |
media@industrywest.com

Chat

Drop us a line in the chat window on the bottom right of your screen and we‘ll respond within a few minutes during our normal business hours.

FAQs

Have questions about our trade program, shipping, our warranty or returns? You may be able to find answers to your questions here:

OUR TRADE PROGRAM

SHIPPING INFORMATION

ABOUT OUR WARRANTY

START A RETURN