Shipping & Ordering Information

*Applicable to all shipments within the 48 contiguous United States and effective January 1st, 2011, also applicaple to Canada*

Orders are shipped within 7-10 business days of placement for in stock items, pending credit approval.

For items that are currently out of stock, please refer to the product specific approximate delivery date listed in the product description section.

If any items in your order have been placed on backorder, you will be notified within 24-48 hours with an estimated delivery time.

We are unable to ship on weekends and federal holidays; your order will be sent the following business day for regular ground shipping.

Orders will not be delivered on Saturday or Sunday.

We do not ship to PO boxes.

We are unable to split shipments between addresses.

We are unable to ship to Hawaii or Alaska.

Please place multiple orders if you need merchandise to be shipped to two or more locations.

Our shipping and handling charges cover the expenses of processing, carefully packing, and delivering your order to you in a timely fashion.

All orders will arrive in secure packaging. Inside, you’ll find the items you ordered sealed in protective plastic. We take great care to examine all merchandise before sealing your order to ensure that you receive only the best quality from Industry West.